Fireware wont download using update tool

Hey, trying to use my gokliath for the first time. needs firmware update. however the update tool is not doing anything.

I have an option to load from file, however cant seem to find a download.

Anyone else have this issue?

Hi skeene,
can you please confirm to be connected to the internet while doing the firmware update?

please let us know.

I too am having this issue. During panel detection, I am prompted to update the firmware. The update tool tells me to shutdown slingshot and use the usb. When I do it kicks me out and there is no download. Please advise.
Thanks!

Hi,

Thanks for getting back to me. Yes im connected to the internet. Just doesnt do anything. There is an option to load from file. Why dont you just have a download area to do this? This is one of many issues im having with this machine. I have contacted support 2 times now with no reply.

Hi skeene, Hi Mike,
did you managed to update the firmware of your Goliath?

Let me know!

Anch’io riscontro questo problema, faccio clic sul pulsante di download nello strumento di aggiornamento del firmware e non succede nulla, diventa grigio e poi ritorna. Potrebbe essere che AWS non funzioni o debba essere rinnovato? L’ho provato su un punto di accesso cellulare e sul Wi-Fi della mia scuola per escludere problemi con il firewall.
Lo proverò anche a casa. Vivo a Portland, Oregon, negli Stati Uniti.

I’m also having this issue, I click the download button in the firmware update tool and nothing happens, greys out then comes back. Could it be AWS isn’t functioning, or it needs to be renewed? I’ve tried it on a cellular access point and on my school’s wifi to rule out firewall issues.
I’ll be trying it at home as well. I live in Portland Oregon USA.